H-Sphere Reseller Guide

For more information contact us.

Quick Start Guide

 

Related Docs:  

Welcome to the H-Sphere Quick Setup guide. If you have just signed up for a reseller plan and want to get in and get going FAST, this is the guide for you. We cannot stress enough that you must follow this guide exactly as written. Once you get through this tutorial you should have a good working knowledge of what your H-Sphere panel can do as well as a feel for where everything is at inside the panel. Good Luck!

Notice:
If you have registered your nameservers with your domain registrar (ie, Network solutions, GoDaddy, Register.Com, bulkRegister etc..) you may skip Step 6. All others READ CAREFULLY. This may be the most important step when setting up your reseller plans, because if your nameservers are not registered NONE of your reseller domains will work. You CANNOT use our nameservers to service your reseller account.

  1. Access Your Reseller Account
    1. Open your 'new account notification' e-mail.
    2. Click the given CP URL or goto http://www.myhostingcenter.com to get directly to your H-Sphere Control Panel login page.
    3. At the login page enter your login and password provided in the e-mail.
    4. Enter the control panel by clicking the Login button.

  2. Create an Administrative Account
  3. Reseller account represents you as a user of the system but doesn't allow you to provide hosting services. It is a gateway to creating your administrative account.

    Administrative account is used to manage your hosting system.
    It isn't intended to maintain your corporate site but to administer your hosting system, i.e. create plans, manage your customers' accounts, etc.

    To create the administrative account:

    1. Log into your reseller account.
    2. Click the Enter Reseller CP icon.
    3. Create an Administrative Account.

      • Enter Admin login. It must be different from that to your reseller account. It will be used to log directly into your admin account.
      • Enter Admin password to log into your reseller account.
      • Enter Description for any additional info you want to leave about the account.
      • Enter contact Email.
      • Click Submit.
      • Note: You Cannot Use the Same Reseller Username that you used to get to this point. Create a new one specifically for your Admin Account. NEVER delete your Admin account!
    4. On the next page, click Login to enter the newly created admin account:

    !IMPORTANT!
    At this point you cannot create any hosting plans or websites until you setup your Service DNS zones, Nameservers, Aliases and Service plan that services your entire reseller account. To do this proceed to Step 3

  4. Create a DNS Zone
  5. Now that you have created the admin account, you need to setup your DNS:

    1. Select DNS Manager in the E. Manager menu.

    2. On the page that appears, click the Add DNS Zone link.

    3. Enter all necessary information on the page that appears.


      Where:
      Name
      : the name of your domain you will be using to offer hosting services without the "www" part.
      Admin e-mail: your e-mail address with ' .' instead of @
      Allow third level domain hosting: check this box to let your customers register domains like customerdomain.yourdomain.com.
      Master server and slave 1: Leave as is.

    4. Click Submit.
  6. Create an Instant Alias Template
  7. The instant alias template is required to generate instant aliases. They provide immediate access to your customers' sites while DNS servers get updated.

    To create an Instant Alias Template, continue with the following:

    1. Click the Edit icon under the Action field.

    2. At the top of the page that shows, click the Add instant alias link.

    3. In the form that appears, enter "u" which stands for Unix accounts. and leave the shared IP tag value as it is.

    4. Click Submit.

     

  8. Add a Server Alias
  9. Server alias is your own name for the parent host. Once you set up the server alias, it will appear everywhere in place of the real server name. In other words, the parent host will become totally transparent to the end customers, and you will look to them as a totally independent hosting provider.

    To add a Server Alias, do the following:

    1. Select Server Aliases in the E. Manager menu.

    2. Set your server aliases for each host in the Reseller`s DNS server aliases section. (For the purpose of this tutorial, you see we have ns1.mytutorial.com and ns2.mytutorial.com. For your own DNS server aliases, you would see your own domain in place of "mytutorial.com"). Click Submit when done.

    3. Name servers and the corresponding IP's for each of them will show in Reseller`s DNS server aliases section.

    4. On the lower portion of your screen you will see all of the server aliases that service your reseller account. The Osis Hosting H-Sphere server cluster includes over 4 servers that will host your websites, control panel, mail, SQL DB's and other reseller applications.

     

    Click the Submit button to submit all of your server aliases. On the lower portion of your screen you will now see your submitted aliases:

     

  10. Registering Your Reseller custom Nameservers

    If you have registered your nameservers with your registrar (ie, Network solutions, GoDaddy, Register.Com, bulkRegister etc..) you may skip Step 6. All others READ CAREFULLY. This may be the most important step when setting up your reseller plans, because if your nameservers are not registered, NONE of your reseller domains will work.

    1. On the top portion of the Server Aliases screen (inside E.Manager) you will now see your Nameservers and the corresponding Ip addresses for each. Your IP's are dynamically assigned when you create the Nameserver aliases on step 5.2 above. Your IP's will be different than the ones listed below. Use the IP's that are listed in your control panel.

  11. The most important thing to remember when creating your nameservers is that your nameservers will never be recognized by servers across the internet until they are REGISTERED by an accredited registrar. You must register your nameservers with the registrar with whom you bought the domain before any users, accounts or anything referring to your nameservers will work. This includes temporary URL's created by H-Sphere using your domain, ie. (1P4646546.yourservicedomain.com).

    !IMPORTANT!
    Do Not submit ns1.myhostingcenter.com or ns2.myhostingcenter.com to your registrar. You must use your assigned custom nameservers. Failure to do so will result in email and other malfuntions.

    Once you submit your nameservers to your registrar, typically a 2-4 day wait is standard before these nameservers become active across the internet. This is often called "propagation".

    If you are not sure how to register a nameserver with your Registrar contact them for help or support. Most registrars have a "how-to" or an FAQ dealing with "Registering Nameservers" on their website.

    Proceed to Page 2 to Create the Service Plan for your Hosting or Service Website.

    Page 2


Related Docs:  



Home   About Us   Web Hosting   Reseller Plans   Our Network   Support   Affiliates   Contact